Reference

How vio500 Handles Your Personal Information

Your account data, payment details and session activity are handled with a clear set of rules — and this page spells out exactly what we collect, why we need it, and what you can do about it.

Data collected only as neededDANA, OVO, GoPay payment data protectedYour access and correction rightsNo third-party data sellingContact us to request changes

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review the data we hold, ask for a correction, or request deletion of your account information, our support team is the right starting point. Use any of the channels below and reference your registered account email so we can locate your record quickly.

What We Collect and Why We Collect It

vio500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on vio500, we collect the information needed to run it — your name, email address, date of birth, and the payment method you choose, whether that's DANA, OVO or GoPay. We also log session data: device type, IP address, pages visited

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and actions taken inside the lobby. This data lets us process your deposits, verify your identity before any withdrawal, and keep your account secure against unauthorised access. We do not sell your personal data to third parties. Some data is shared with payment processors — specifically
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the e-wallet rails you use — only to complete a transaction you initiated. If you contact support, your message history is stored to help us resolve follow-up queries. Cookies and similar tools track your session state so the lobby loads your preferences correctly on each visit.
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Retention periods vary: active account data is kept while your account remains open; transaction logs are kept as required by applicable financial record-keeping rules. Where local law in Indonesia requires or restricts any of these practices, the locally applicable rule applies. Data requests, corrections and deletions
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can be submitted through the support channel listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Data protection at vio500 runs across four areas — how we secure what we store, how cookies work on the platform, how long we keep your records, and how you stay in control of your own account information at any point.

Account Security and Verification

Account access is protected by password and OTP verification. Before any withdrawal is processed, identity checks are run against the details you registered, including the e-wallet name linked to DANA, OVO or GoPay.

Cookie and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies through your browser at any time, though some account features may reset as a result.

Data Retention Schedule

Active account records are kept while your account is open. Payment transaction logs are retained in line with applicable financial record requirements. Closed account data is removed after the minimum required retention window passes.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask for your account data to be deleted. Submit requests through live chat or support email with your account email as reference.

Common Questions About Your Privacy on vio500

These are the questions we hear most often about how personal data works on the platform — from what gets collected when you deposit via GoPay, to how long records stay on file and what you can ask us to change.

We collect your name, email address, date of birth and the payment method you register — such as DANA, OVO or GoPay. Session and device data is also logged to keep your account secure.

Payment data is shared only with the e-wallet processor needed to complete your transaction. We do not sell or share your financial data with unrelated third parties for marketing or any other purpose.

Session cookies keep you logged in during your visit. Preference cookies store lobby settings like your last game category. You can clear both via browser settings, though some account functions will reset when you do.

Active account data is kept while your account remains open. Transaction logs are retained as required by applicable financial record-keeping rules. After account closure, data is removed once the minimum retention window passes.

Yes. Submit a data access request through live chat or support email, including your registered account email. We will locate your record and respond with the relevant data categories we hold.

Contact support via live chat or email, state whether you want a correction or deletion, and include your account email. Identity verification will be required before any change is applied to your record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesvio500 Casino AccountRegister

How vio500 Handles Your Personal Information

Reach Us About Your Data

Data Handling, Cookies and Account Security

Account Security and Verification

Cookie and Session Tracking

Data Retention Schedule

Your Right to Access and Correct

Common Questions About Your Privacy on vio500

01 What personal data does vio500 collect when I open an account?

02 Is my DANA, OVO or GoPay payment data shared with anyone?

03 How do cookies work on the vio500 platform?

04 How long does vio500 keep my account and transaction data?

05 Can I request a copy of the data vio500 holds about me?

06 How do I ask vio500 to correct or delete my personal data?

Privacy Policy

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